Troubleshooting

API not behaving like you expect? Start here.

January 11, 2024

Access Denied

To gain access to the given action, the user should upgrade their plan in the developer portal.

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December 18, 2023

Bad Request

The request could not be processed.

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January 11, 2024

Invalid Request Body

To resolve the issue, examine the request body and ensure that it is valid JSON with a structure matching the API endpoint's request schema.

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January 11, 2024

Not found

The user should refer to the API documentation for a list of valid endpoints.

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January 11, 2024

Request too large

To fix the issue, the user should make the request smaller, for example by including fewer items in the bulk request.

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January 11, 2024

Service unavailable

This is typically temporary, for example due to a network error. To resolve the issue, the user should retry their request later.

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December 12, 2023

Timeout

The user should retry their request later.

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December 12, 2023

Unauthorized

When the API reports unauthorized, it means that the API request either did not include credentials, or the included credentials were not valid.

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December 12, 2023

Unsupported Media Type

All API requests that include an entity must include an HTTP request header "Content-Type: application/json".

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Can't find the right answer?

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Troubleshooting

Access Denied

Bad Request

Invalid Request Body

Not found

Request too large

Service unavailable

Timeout

Unauthorized

Unsupported Media Type

Can't find the right answer?

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